Terms and Conditions

GENERAL CONDITIONS


1. Acceptance of Terms:

By accessing and using Srilankatourdrivers.com, you agree to abide by the following terms and conditions. Your use of the website, including the booking and bidding features, is subject to compliance with these terms. If you do not agree with these terms, please refrain from using the website.

2. Change of Use:

Srilankatourdrivers.com reserves the right to change or remove any part of the website, including its features, without prior notice. Changes to these Terms and Conditions may occur at any time, and your continued use of the website after changes constitute acceptance of the updated terms.

3. Links to Third-Party Websites:

The website may contain links to third-party websites. Srilankatourdrivers.com is not responsible for the content or availability of these external sites and does not endorse them. Users acknowledge that third-party interactions are beyond the control of Srilankatourdrivers.com.

4. Copyright:

All intellectual property rights, including copyright and trademarks, on the website and its content are owned by or licensed to Srilankatourdrivers.com. Content is for personal, non-commercial use only. Users are prohibited from using any content without explicit permission.

5. Disclaimers and Limitation of Liability:

The website is provided “as is” and “as available” without warranties. Srilankatourdrivers.com is not liable for indirect or consequential loss or damage arising from the use of the website. We do not guarantee uninterrupted or error-free service. Users agree that the platform is a venue for drivers and tourists to connect, and Srilankatourdrivers.com is not responsible for the conduct or performance of drivers.

SPECIFIC CONDITIONS FOR TOURISTS AND DRIVERS


1. Registration and Use of Services:

Tourists may post their arrival dates and book drivers on Srilankatourdrivers.com. Drivers can bid for tours. Both parties acknowledge that Srilankatourdrivers.com acts as a platform to facilitate communication and scheduling services, with limited association with drivers.

2. Booking and Cancellation Conditions:

Users agree to the booking and cancellation conditions outlined by Srilankatourdrivers.com. Cancellation charges may apply if the user cancels after a certain period or after the driver’s arrival.

3. Payment Conditions:

Users shall pay the agreed-upon fare by cash or credit card, following standard credit card rules. Users failing to pay the driver will indemnify Srilankatourdrivers.com from any liabilities.

4. Safety and Conduct:

Users and drivers must adhere to safety regulations and act respectfully. Discrimination, harassment, or abuse is not tolerated. Both parties are expected to treat each other with kindness and comply with local laws.

5. Emergencies:

In case of emergencies, users are advised to call local emergency services. The SOS button on the app can also be used to contact Srilankatourdrivers.com. Cooperation with law enforcement is expected after the situation is handled.

PROFESSIONALISM, RESPECT, AND SAFETY ON SRILANKATOURDRIVERS.COM


1. Non-Discrimination:

It is strictly prohibited to deny services based on race, religion, national origin, disability, sexual orientation, or any protected characteristic. Violating this policy may lead to the suspension of access to the Srilankatourdrivers.com platform.

2. No Inappropriate Behavior:

Tour Drivers and Travelers are expected to act respectfully. Any form of derogatory remarks, invasive questions, unwanted physical contact, or solicitation can result in a loss of future access to Srilankatourdrivers.com. Violence is not tolerated.

3. Human Kindness:

Clear communication is crucial for resolving disagreements. Both Tour Drivers and Travelers deserve respect and courtesy. Travelers must treat the tour vehicle and personal items with respect, while Tour Drivers are expected to make reasonable efforts to return lost items. Charging additional fees for returning lost items is unacceptable.

SAFETY


1.Compliance with the Law:

Tour Drivers are prohibited from allowing illegal substances and open containers of alcohol in their vehicles. Drug or alcohol use by Tour Drivers while using the Srilankatourdrivers.com app is strictly forbidden. Travelers can request the end of a trip if they believe a Tour Driver is under the influence.

2.Human Trafficking Prohibition:

Engaging in human trafficking, including the commercial sexual exploitation of children, will result in the loss of access to Srilankatourdrivers.com.

3.Drowsy Driving Prevention:

Tour Drivers are responsible for transporting Travelers safely, adhering to road rules. Drowsy driving can cause accidents, so Tour Drivers are encouraged to take breaks when needed. Travelers should always abide by seat belt laws.

4.Disabilities:

Srilankatourdrivers.com expects compliance with Sri Lankan laws regarding transportation for travelers with disabilities. However, Tour Drivers have the discretion to refuse transportation to Travelers with animals.

5.Following the Rules:

Violations of these terms may result in the loss of your Srilankatourdrivers.com account. Please report any violations, and we’ll take prompt action.

EMERGENCIES

1.Immediate Action:


In emergency situations, call the local emergency service number or use the emergency contact provided by Srilankatourdrivers.com. Once all parties are safe and authorities handle the situation, notify Srilankatourdrivers.com. We will assist and cooperate with law enforcement as needed.

TERMINATION


1.Service Termination:

Srilankatourdrivers.com reserves the right to terminate access to certain features or areas of the website without notice. Termination may occur for any reason, with or without notice, to protect the interests of Srilankatourdrivers.com.